Refund policy

If you’re looking to return or exchange your order for whatever reason, we’re here to help! We offer free returns within 30 days of purchase. You can return your product for store credit, a different product, or a refund to the original payment method.

Please note the following exceptions to our return and refund policy:

• Items which involve and have undergone installation
• Special order items
• Bespoke or made to measure items

Items purchased instore are only elligible for store credit or exchange. Refunds for instore items are only elligible if items are faulty.

To initiate a return, please complete the following steps:

1. Reply to your order confirmation email to request which products you would like to return.
2. Follow return instructions within email